At Jacqx Studio, all sales are final due to the digital nature of our products, which cannot be returned. We do not offer refunds or exchanges.

However, in rare cases—such as accidental duplicate purchases or unresolved technical issues—we may consider refund requests at our sole discretion. Jacqx Studio is under no obligation to provide refunds for any digital products, including brush packs, assets, or online courses.

If a refund is granted, you agree to immediately delete all product files from any devices or locations where they’ve been stored or shared. Additionally, any rights to use the refunded products are revoked, and you must refrain from using them in any form or for any purpose.

By purchasing from Jacqx Studio, you acknowledge and accept this policy.